An Employee Performance Review - often known as the performance appraisal - is a whole different beast in a high performance organization from that ...
Next, to employee discipline, the formal employee performance review and appraisal sessions are probably the most dreaded leadership activity. Some reasons leaders so detest the traditional performance appraisal are because they:
No wonder leaders are often hesitant to deliver performance appraisals to team members, and team members fear receiving them! Most people would sooner pull their tooth out than have to endure the annual employee performance review! Some of that is due to the psychological principle of loss aversion.
Fortunately, in recent times, how appraisals are conducted, have undergone some major re-thinking.
You may have noticed that instead of using the word appraisal, the term often used is 'Performance Feedback and Development.' This better reflects what you are aiming to do when you sit down with your team members at review time!
An employee performance review in a high-performance organization looks like this:
A performance feedback and development session that works involves many things.
First and foremost, for it to be a real success for the team member, you the leader and your organization ... it should be nothing more than a session that formalizes the regular (e.g. fortnightly or monthly) sit down meetings you have had throughout the year.
Those regular sessions are about identifying what has gotten in the way of better performance (regardless of the level of performance), and how you and your team member can work together in the future, to improve it.
It's that simple.
The most important goal of any employee performance review is to improve performance in the future. And we don't mean only improving the team member's performance. Leaders can get valuable information from team members that helps them to make their jobs more productive and rewarding. For example, you may well identify systems or procedures that hinder high-performance.
You can make the employee performance review (whether you are doing it regularly throughout the year, or you are leaving it to the 'old' way of an annual review) far more effective when you involve team members right from the get-go. AND you have the mindset and intention that the team member feels responsibility for enhancing and improving his or her performance. They don't abdicate their success to you 'the boss'!
Go to the next article in this series: Which provides a sample employee performance review process - and shows you how to do this.
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